Our Work

We have a proven record of driving results for some the world's premier brands.

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Yes Network logo
First Horizon Bank logo
Mitsubishi Motors logo
Abbott, healthcare, pharmaceuticals
Campari logo
iCapital logo
Office Depot logo
Bank of America logo
IBM logo
Sony logo
GSK, healthcare, pharmaceuticals
BlackRock logo, financial services
Merrill logo, financial services
Unilever logo
Airterra logo
Xerox logo
Volvo
United Bank logo
Sonic Drive-In logo
SalonCentric logo
Royal Carribean logo
Pfizer logo, healthcare, pharma
NBA logo, sports
Midea logo
Heineken logo, beer company, beverage company
FedEx logo
HBO Max logo, streaming television
Ford logo
ExxonMobil logo
Carnival Lines logo
Google Logo
ADP Logo
T-Mobile Logo
Honeywell Logo
Paycore Logo
New York Bariatric Group Logo

They trust us with their most valuable assets:

Their Customers

UP-CLOSE, IN-DEPTH, AND IN-DETAIL

Case Studies

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From Siloed Services to a Unified Growth EngineCustomer CareSales

From Siloed Services to a Unified Growth Engine

Empowering a Global Microelectronics Leader to Deliver World-Class Customer SupportMarketing Services

Empowering a Global Microelectronics Leader to Deliver World-Class Customer Support

Accelerating Growth for a Global Semiconductor LeaderMarketing Services

Accelerating Growth for a Global Semiconductor Leader

Woman browsing designer jackets in a luxury consignment boutique highlighting customer experience, consumer behavior, and personalized engagement in the fast-growing luxury resale market with white-glove support, premium marketplace services, and an omnichannel experience delivering superior luxury experience and scaling support in response to explosive demand.
Scaling Concierge-Level Support in the Fast-Growing Luxury Consignment and Resale MarketCustomer Care

Scaling Concierge-Level Support in the Fast-Growing Luxury Consignment and Resale Market

Sales teams collaborating to strengthen brand identity through digital transformation, improving lead quality, human connection, and business growth.
Finding the Buyers: Elevating Global Lead Strategy for a Tech FirmCustomer CareCustomer ExperienceDemand Generation

Finding the Buyers: Elevating Global Lead Strategy for a Tech Firm

Customer support team handling inbound inquiry and re-engagement for NYBG, helping prospective patients book qualified appointment and patient appointments.
Reclaiming 82,000 Leads for New Patient GrowthSales

Reclaiming 82,000 Leads for New Patient Growth

Research team in a laboratory collaborating with scientific equipment to analyze samples and record results
When Global Science Can’t Wait, We Keep It Running
Customer Care

When Global Science Can’t Wait, We Keep It Running


Woman loading laundry into a washing machine symbolizing customer experience, proactive monitoring, and managing negative reviews for a home appliance company focused on brand reputation, retailer partnerships, restoring confidence, and turning frustrated customers into loyal advocates
Turning Negative Reviews Into Loyal Advocates: Elevating CX for an Appliance CompanyCustomer CareCustomer Experience

Turning Negative Reviews Into Loyal Advocates: Elevating CX for an Appliance Company

Juicy double cheeseburger with crispy tater tots representing customer care excellence, fast food chain service quality, brand trust, and fast service resolution through centralized customer support channel
Answering Every Drive-In Moment: Transforming Customer Care for Iconic Drive-In ChainCustomer CareCustomer Experience

Answering Every Drive-In Moment: Transforming Customer Care for Iconic Drive-In Chain

Smiling college student standing outside a university building, talking on the phone and holding notebooks, representing student success, financial aid support, FAFSA guidance, and continuous improvement for colleges in Texas focused on compassionate and proactive student support.
Continuous Improvement and Smarter Support for Student SuccessCustomer CareCustomer Experience

Continuous Improvement and Smarter Support for Student Success

Doctor guiding member through plan changes to improve member experience, healthcare decisions, customer experience, trust, and regulatory compliance.
Transforming Healthcare CX to Build Trust and LoyaltyCustomer Care

Transforming Healthcare CX to Build Trust and Loyalty

Bowl of popcorn in front of a TV screen symbolizing a global TV event and seamless customer experience, highlighting AI-driven tools, rapid scale, cost savings, and enhanced fan engagement for a hit TV series within the global media and entertainment industry.
Turning a Global TV Event Into a Seamless Customer ExperienceCustomer Care

Turning a Global TV Event Into a Seamless Customer Experience

Healthcare professional using a digital tablet to enhance patient outcomes through a connected care ecosystem, showcasing comprehensive patient support services, engagement solutions, and healthcare provider portals.
Enhancing Patient Outcomes through a Patient Support Program and Connected Healthcare EcosystemCustomer Care

Enhancing Patient Outcomes through a Patient Support Program and Connected Healthcare Ecosystem

Digital representation of ABM support and omnichannel marketing strategies with an illustrated funnel and analytics icons on a laptop.
Strategic ABM Support for a Leading Business Solutions ProviderMarketing Services

Strategic ABM Support for a Leading Business Solutions Provider

Regional bank representative discussing customer-centric strategies to boost profitability. The focus is on customer retention strategies, onboarding strategy, and building strong relationships, essential for financial marketing and client retention in banking relationship management.
Achieving Enhanced Profitability for Regional Bank Through Customer-Centric StrategiesCustomer Care

Achieving Enhanced Profitability for Regional Bank Through Customer-Centric Strategies

Member support agent extending care for a California health plan, meeting service standards, compliance requirements, and delivering peace of mind.
Extending Care Beyond Office Hours: Strengthening Member Support for a California Health PlanCustomer Care

Extending Care Beyond Office Hours: Strengthening Member Support for a California Health Plan

Health Plan Welcome Calls
Handling a Surge in Health Plan Welcome CallsCustomer CareCustomer Experience

Handling a Surge in Health Plan Welcome Calls

Senior Patient Talking To Nurse
Delivering a Subcutaneous & IV Connected Care EcosystemCustomer Care

Delivering a Subcutaneous & IV Connected Care Ecosystem

Marketing as a Service for B2B Tech GiantB2B PracticeMarketing Services

Marketing as a Service for B2B Tech Giant

Social selling online
Developing a Multi-Channel Social Media Program to Identify Buyer SignalsMarketing Services

Developing a Multi-Channel Social Media Program to Identify Buyer Signals

Helping Clients Make the Most of Their Home’s EquityCreative ServicesMarketing Services

Helping Clients Make the Most of Their Home’s Equity

Give An Audience “3 Reasons” to Act NowCreative ServicesMarketing Services

Give An Audience “3 Reasons” to Act Now

Woman looking at laptop
Harte Hanks Helps United Bank Connect with New AudiencesCreative ServicesMarketing Services

Harte Hanks Helps United Bank Connect with New Audiences

HCM Juggernaut – ADPSales

HCM Juggernaut – ADP

Paycor
Inbound Sales Optimization – PaycorSales

Inbound Sales Optimization – Paycor

HH Honeywell Case Study
Adding $4.7m to Pipeline Annually – HoneywellSales

Adding $4.7m to Pipeline Annually – Honeywell

basketball streaming
Top Professional Sports LeagueCustomer CareCustomer Experience

Top Professional Sports League

Audience Finder Case Study
Technology Industry Powerhouse Audience FinderMarketing Services

Technology Industry Powerhouse 

Cleaning Product Brand Case Study
Major Cleaning Product BrandCustomer CareCustomer Experience

Major Cleaning Product Brand

Modern New Insurance CompanyCustomer CareCustomer Experience

Modern New Insurance Company

wresting ring
Streaming Without StumblingCustomer CareCustomer Experience

Streaming Without Stumbling

streaming soccer on tv
Major Sporting Events Streaming ProviderCustomer CareCustomer Experience

Major Sporting Events Streaming Provider

Two office workers looking at iPad
Top Background Check CompanyCustomer CareDemand Generation

Top Background Check Company

Artificial intelligence graphic, futuristic looking
Global Leader in Automation, Security and AI TechnologyCustomer CareDemand Generation

Global Leader in Automation, Security and AI Technology

Lady driving a red car
Luxury Car BrandCRM and Digital SolutionsCustomer Care

Luxury Car Brand

pharmaceutical client, case study, two scientists working in a lab
Leading Pharmaceutical ClientCRM and Digital SolutionsCustomer CareCustomer Experience

Leading Pharmaceutical Client

Microchip manufacturer case study, engineer working on microchip
World’s Largest Microelectronic ManufacturerCustomer CareCustomer Experience

World’s Largest Microelectronic Manufacturer

HBO case study, customer care, couple with tv remote control
America’s Premier Entertainment ChannelCRM and Digital SolutionsCustomer CareCustomer Experience

America’s Premier Entertainment Channel

Nurse with senior lady in home
Federal Health Insurance ProviderCRM and Digital SolutionsCustomer CareCustomer Experience

Federal Health Insurance Provider

Man driving a car at night
Emerging Car Sharing CompanyCRM and Digital SolutionsCustomer CareCustomer Experience

Emerging Car Sharing Company

Regional health insurance company, doctor with stethoscope
Regional Health Insurance CompanyCustomer CareCustomer Experience

Regional Health Insurance Company

Audit and consulting group, case study, teamwork
Audit and Consulting Services CompanyCustomer CareCustomer Experience

Audit and Consulting Services Company

Customer service agent, call center
Multinational Telecommunications CompanyCustomer CareCustomer Experience

Multinational Telecommunications Company

Sony Case Study, customer care, woman wearing headphones
SonyCreative ServicesMarketing Services

Sony

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