Meet one of our analytical problem solvers, Danielle Cambio, Journey Manager at Harte Hanks, who is sharing some insights into her positive hiring and onboarding experience.
At the heart of every project are global teams of bright, passionate people who bring together expertise, insight and a shared ambition of creating the best work.
Lauri began her career in public accounting and held various roles at Nutraceutical Corporation and Brooks Automation. She currently serves on the OTCQX U.S. Advisory Council. She received her Bachelor of Science degree in Accounting and a Masters of Accounting from Utah State University.
The logistics division helps retailers compete with the freight industry's largest players on cost and speed. Moving full loads, partial loads, and time-sensitive materials to the tune of more than 1.3 billion pounds of freight per year, Harte Hanks is the master of the middle mile and serves as a true outsourced supply chain partner for companies like Office Depot and American Eagle.
Pat's team of 200+ operations and client service professionals operate from multiple production centers across the U.S. and Europe, including a new 400,000-square-foot, FDA-certified facility strategically located in Kansas City and a 300,000-square-foot Boston facility serving the East Coast's consumer and financial industries.
Before joining Harte Hanks, Pat managed logistics for Wayfair, was a management consultant for Bain & Company and a U.S. Navy officer and pilot for a decade. He holds an MBA from the Massachusetts Institute of Technology and is based in Massachusetts.
Areas of Expertise:
#fulfillment #logistics #operations #supplychain #Printondemand #ecommerce
Ben oversees a team of 2,000+ customer care and inbound/outbound sales professionals who provide full CX support. His team also offers a full suite of CX consulting services driven by data and analytics to support client business transformation efforts including CRM system customization and integration and self-service help center configuration.
Ben has over two decades of experience leading customer care efforts for clients, including Microsoft, Samsung Electronics, HBO Max, Sonic and Blue Cross Blue Shield FEP, and implementing and running large-scale multi-shore customer care programs. He is based in Austin, Texas.
Areas of Expertise:
#CX #callcenter #customerservice #BPO #salessupport #wfh #salesautomation #personalization #outsourcing #contactcenter #leadgeneration #CRM #customersatisfaction #operations #inboundmarketing #telemarketing
Elliott is an accomplished IT executive with extensive experience in leading digital transformation and business change in several diverse industries, from landing rovers on Mars while working at NASA, to headphones at Beats by Dre, to changing the consumer experience in retail at Westfield, he understands both the technical and business requirements needed to succeed in transforming a business. Elliott has a proven history of promptly changing the culture of IT and implementing an aggressive culture of timelines, organization, and budget consciousness while improving employee morale.
Elliott earned a BS in Computer Information Systems from DeVry Institute of Technology and an MBA from the Keller Graduate School of Management.
Don leads sales and marketing for Harte Hanks, a global customer experience company that has been helping brands acquire and retain customers for 100 years. Don has 30+ years of experience with Harte Hanks and is responsible for the company’s go-to-market strategy across all three divisions.
Harte Hanks calls itself the customer company because it works with customers at every step in their purchasing journey. The Marketing Services team drives awareness, consideration, and purchase through data and analytics, digital marketing, and strategic and creative services. The Customer Care team ensures service and loyalty with a full suite of CX support. And Harte Hanks’ Fulfillment and Logistics division puts brands into hands including, print-on-demand literature, sales enablement materials and promotional kits as well as serving as a true outsourced supply chain partner.
Don previously managed enterprise sales at KBM Group/Wunderman and held positions at several technology startups. He’s worked extensively with clients in consumer products, automotive, retail, technology, and travel/hospitality.
Don is based in Cincinnati, Ohio and is a graduate of the University of Kentucky.
Areas of Expertise:
#sales #salesstrategy #marketing #CRM #CX #salestechnology #businessdevelopment #directmarketing #integratedmarketing #multichannelmarketing #leadgeneration #digitalmarketing #marketingstrategy #MSP #managedservideprovider
Harte Hanks's global marketing services have been helping companies attract, acquire, and retain customers for 100 years. It has evolved through the newspaper, television, and radio eras to today's highly complex marketing technology and data-driven ecosystems. Janel's team delivers data and analytics, digital marketing, and strategic and creative services to some of the world's most recognized brands, including Bank of America, Sony, IBM, Ford, and BMW.
Before joining Harte Hanks, Janel spent two decades leading integrated agency teams for MRM, GSW Worldwide, and GKV Communications. She's based in Philadelphia, PA.
Areas of Expertise:
#marketing #CX #digitalmarketing #emailmarketing #analytics #directmail #advertising #digital #directmarketing #integratedmarketing #multichannelmarketing #leadgeneration #marketingstrategy #communications #MSP #managedservideprovider #audiencesegmentation #customerjourney #mediaplanning #mediabuying
Inside Harte Hanks
Our Harte Hanks team members appreciate our culture. Have a look:
How was the hiring interview experience at Harte Hanks?
Have you ever wondered what a strategist does?
Meet Libby Melbert, the Senior Strategist at Harte Hanks, as she shares some insights about the complexity of her role as a strategist and how she tends to wear many hats.
What is your favorite thing about Harte Hanks's culture?
Meet our experienced and results-oriented technology professional, Stacey Greene, VP of Software Development at Harte Hanks. Stacey speaks on how Harte Hanks takes talented employees and finds ways to make them even greater.