Customer Care Bots are Hot! Chatbots and translation technology are powerful tools that can improve customer care and provide a…Bill McLaughlin
Customer CareNewsroom Future-Proof Customer Experience Investments The Gist Opportunity knocks. Economic uncertainty is an opportunity to invest in customer experience, not…Christina Bellaro
Customer CareNewsroom Harte Hanks Lends Expertise for Employee Satisfaction Webinar with COPC Research highlights the importance of team leaders to employee engagement and satisfaction Research by COPC…Christina Bellaro
Customer CareInsights 7 Tips to Modernize Your Self-Service Customer Care In this excerpt from the 2022 guide, "7 Tips to Modernize Your Self-Service Customer Care,"…Jenn Adams
Customer CareInsights Market Study: Modernizing Service Experiences With AI and Digital In this excerpt from the 2022 CCW Market Study, Harte Hank’s Ben Chacko, Managing Director, Customer…Christina Bellaro
Customer CareMarketing ServicesNewsroom Harte Hanks Webinar Reveals Today’s Best Practices for Social Media Executives worldwide attend 4 Lessons from 2021 to Maximize Social ROI Today, social media is…Christina Bellaro
Customer CareNewsroomPress Release Harte Hanks Tapped by Midea for Exclusive Digital Customer Care Program Across Consumer Brand Portfolio Harte Hanks has been selected by Midea America Corp. (Midea) to implement a digital Customer…Christina Bellaro
