Product recalls are a high-stakes situation for any brand – and timing is everything. They’re expensive, a major distraction and if handled incorrectly, a huge threat to consumer confidence and hard-earned brand reputation.
For over 40 years, Harte Hanks has brought calm and confidence to sensitive product recall management. We sit at the crossroads of customer care, fulfillment and print to deliver truly end-to-end crisis management for our clients – purpose-built to minimize exposure and control escalation.
