Sight at the End of the Funnel: How AI is Changing the Way Customers Are Won and Kept

Published Date: Thursday, Oct 29, 2026
Last Updated on: Thursday, Oct 29, 2026

AI is changing where buying decisions take shape. By the time a deal shows up in the pipeline, much of the decision has already been made out of sight.

In this white paper, Alex Gill, Global Head of Strategy at Harte Hanks, and Doug Bell, Fractional CMO at Chief Outsiders and Founder of Cannonball GTM, discuss why AI is forcing technology leaders to rethink how customers are won and kept.

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