Woman doing laundry with Midea dryer

Turning Negative Reviews Into Loyal Advocates: Elevating CX for an Appliance Company

Clorox case study, cleaning products and cleaning gloves

Beyond Clean: Safeguarding Confidence in Every Bottle

Sonic Restaurant, fast food case study, a hamburger with tater tots

Answering Every Drive-In Moment: Transforming Customer Care for Iconic Drive-In Chain

college student on phone

Smarter Support for Student Success

Transforming Healthcare CX to Build Trust and Loyalty

Turning a Global TV Event Into a Seamless Customer Experience

Healthcare professional using a digital tablet to enhance patient outcomes through a connected care ecosystem, showcasing comprehensive patient support services, engagement solutions, and healthcare provider portals.

Enhancing Patient Outcomes through a Patient Support Program and Connected Healthcare Ecosystem

Regional bank representative discussing customer-centric strategies to boost profitability. The focus is on customer retention strategies, onboarding strategy, and building strong relationships, essential for financial marketing and client retention in banking relationship management.

Achieving Enhanced Profitability for Regional Bank Through Customer-Centric Strategies

Out of hours member support Hero

Out-of-Hours Member Support for a California Health Plan

Health Plan Welcome Calls

Handling a Surge in Health Plan Welcome Calls

Senior Patient Talking To Nurse

Delivering a Subcutaneous & IV Connected Care Ecosystem

basketball streaming

Top Professional Sports League