4 Lessons from 2021 to Maximize Social ROI

In this free webinar, senior Harte Hanks executives will show you innovative new ways to:

  • Take your social media from reactive to proactive
  • Build brand loyalty and trust

You’ll also get takeaways like how to boost your online reviews from 3 to 4 stars.

JOIN US LIVE!

February 16th

11am EST / 8am PST

Free Webinar Registration

Speakers

Senior Harte Hanks marketing, media, and customer care experts will show you the latest research on how to leverage your social media to go from just responding to customers to building trust, loyalty, and ultimately ROI, using recent, real-world case studies.

Peter DeTrempe, VP Client Services, Harte Hanks Customer Care

Peter DeTrempe

Moderator – VP Client Service, Harte Hanks Customer Care

Zach Nelson, Harte Hanks

Zach Nelson

VP Group Strategy, Harte Hanks Marketing Services

Clare Woodward – Customer Success Director, Relative Insight

Clare Woodward

Customer Success Director, Relative Insight

Mayra Rios – Social Media Manager, Harte Hanks Customer Care

Mayra Rios

Social Media Manager, Harte Hanks Customer Care

This the first webinar in our new From Care to Caring series. Stayed tuned for upcoming emails about the other helpful webinars from this series. These webinars were created with a partnership between Harte Hanks customer care and marketing services experts and Relative Insight.

You’ll walk away with actionable insights into how you can utilize cutting-edge techniques in customer care and listening to upgrade your social media.

Register now for free

Why does improving from a 3 to 4-star product rating matter?

★ ★ ★ ★

95% of products sold in 2020 had at least 3.5 stars. Across categories, product ratings attributed an average sales increase of 37%.

*According to research published by McKinsey in August 2021.

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