Don’t Just Dazzle with Great Streaming Content—Add Value with Great Customer Experience

Improve your customer experience strategy to match your content prowess

For 89% of streaming providers, great customer experience is key to winning subscribers.

Your streaming media company is at the top of its game when it comes to providing content that dazzles the mind, stirs the emotions and elevates the spirit. But how is your omni-channel CX game these days? Is your customer experience strategy keeping up with the latest trends, technologies and analytics?

Delivering industry-leading content without providing an amazing, comprehensive customer service experience means you are missing huge opportunities for growing your subscriber base and keeping them longer.

Learn why some of the biggest names in digital streaming count on Harte Hanks for a customized support solution that’s always a slam dunk. Every interaction with your customers is a chance to make them move down the funnel, from free trial to upgrade. Flaunt your customer service skills and make it count:

  • Deliver great customer experience that encourages upgrades and cross-sells
  • Provide true connection with your subscribers for higher customer retention
  • Turn your subscribers into die-hard, lifelong fans who can’t wait to spread the word

Harte Hanks will help you deliver on all of this and more—big time.

Make Magic

Whether chasing dragons or dunking the ball, your customers love to feel a part of the action—they’ll want to stay a subscriber if they get the most out of your services:

  • Omni-channel CX support—24/7, no matter where they are or what channel they prefer (email, chat, call centers, etc.)
  • Deep CX expertise—expert staff will enchant with smart technology and know-how that entices and engages
  • Self-help options—put the power at their fingertips for “on demand” support that beguiles

Get your CX health score by taking our 2 minute quiz.

 

WE MAKE IT HAPPEN

xxx-xxx-xxxx

Your privacy and communication preferences are important to us. We will use the information you provide to us here to send you promotional information about the Harte Hanks services we believe are relevant to you in pursuit of legitimate advertising and marketing objectives. We will always use your information in accordance with your expressed preferences. Visit our privacy statement to learn more.

Your privacy and communication preferences are important to us. We will use the information you provide to us here to send you promotional information about the Harte Hanks services we believe are relevant to you in pursuit of legitimate advertising and marketing objectives. We will always use your information in accordance with your expressed preferences. Visit our privacy statement to learn more.