Robert A. Philpott
President and Chief Executive Officer
Robert Philpott, age 52, is a career marketing executive and has held senior leadership roles in Europe, Asia and the Americas. Mr. Philpott was most recently a member of the board of directors of Aegis Group PLC, from 2010 through 2012, and Chief Executive Officer of Synovate, a global market research firm. He joined Synovate in 1997, and after progressing through several operating positions was appointed Chief Executive Officer in 2009; he left Synovate in 2011 after its sale to Ipsos SA.
Andrew Harrison serves as Corporate Officer, Vice President and Executive Vice President of Contact Centers. As EVP of Contact Centers, he leads the strategy and operations for a network of locations in four continents that provides inbound and outbound services for industry leaders in mobile devices, tech, professional services, retail, consumer, streaming entertainment, energy, pharma, and healthcare. Inbound care and technical support are provided via phone, email, chat, and social media. Results-oriented B2B outbound services include lead generation, channel management, and contact discovery. Previously, Harrison was the HR leader for Harte Hanks. He holds a bachelor’s degree from Baylor University.
Brian Dames serves as a Corporate Officer, Vice President and Executive Vice President of Customer Solutions, in Harte Hanks Direct Marketing, a role he assumed in 2012. Currently, he has responsibility for all aspects of the company's database and data services, as well as Aberdeen®, Trillium Software® and other software and technology market solutions businesses. Prior to Harte Hanks, Dames held marketing and senior management positions with Experian, Claritas, EthnicGrocer.com, IXI Corporation, and Sears, Roebuck & Co. His two decades of experience span retail, financial services, automotive, media, consumer products and telecommunications, among other markets. Brian holds a bachelor's degree from the University of Illinois, Chicago.
Robert L. R. Munden
Senior Vice President, General Counsel and Secretary
Robert Munden serves as the company's General Counsel and Corporate Secretary since 2010. Munden most recently served as Vice President and Corporate Counsel at Safeguard Scientifics, Inc., a life sciences and technology holding company. Prior to that, Munden served as North America corporate counsel for Taylor Nelson Sofres, a market research company (now owned by WPP PLC). Munden began his legal career as an associate with Brobeck, Phleger & Harrison, LLP in Austin, Texas, after having served as an armor and cavalry officer with the U.S. Army in the U.S. and Germany. Munden earned his bachelor’s degree from the United States Military Academy, West Point, New York, and his Juris Doctorate from the University of Texas School of Law, Austin, Texas.
Jeannine Falcone is a Corporate Officer, Vice President and also serves as Executive Vice President, customer strategy and engagement for Direct Marketing. As EVP of Customer Strategy and Engagement, she leads the Agency network as well as all of strategy, sales, business development and marketing across the organization. Agency businesses include The Agency Inside Harte Hanks, and Mason Zimbler UK and US. Falcone has more than 20 years’ experience across multiple vertical industries, including automotive, consumer brands, financial services, pharmaceutical, health and wellness, and insurance. Falcone holds a bachelor’s degree in marketing from West Chester University of Pennsylvania and a certificate of professional development from The Wharton School.
Executive Vice President and Chief Financial Officer
Doug Shepard joined Harte Hanks in 2007 and serves as the company's top financial executive. Shepard most recently served as Chief Financial Officer and treasurer of HVHC Inc., the vision holding company of healthcare provider Highmark. He was also Executive Vice President, Chief Financial Officer, Treasurer and Secretary of Eye Care Centers of America, Inc., which is owned by HVHC. Shepard joined Eye Care Centers of America in 1995. Prior to his employment with Eye Care Centers of America, Shepard worked for a publicly traded restaurant company and Deloitte & Touche LLP.
Chief Information Officer
Robert Neill serves as the Company’s Chief Information Officer. Prior to his arrival at Harte Hanks in 2001, Neill served as a consulting manager at BearingPoint (formerly KPMG Consulting), where he managed a variety of software implementation projects. In addition, he has experience as an accountant and as a financial analyst. Neill holds both a Bachelor in Business Administration and Master in Professional Accounting from the University of Texas at Austin.
Executive Vice President and Chief Human Resources Officer
Gavin Pommernelle is a Corporate Officer, Executive Vice President and Chief Human Resources Officer responsible for the Harte Hanks talent strategy and its implementation, the internal communications function and corporate social responsibility . Originally from South Africa and having lived in Europe, Asia and the United States, Pommernelle has over 20 years of global experience in executive leadership roles and building human resource functions. He obtained his MBA from Heriot Watt University in Edinburgh, Scotland in 1997. Pommernelle is the founder of Talent Driven Value LLC and a board member of the non-profit VolunteerSquare.com.