INBOUND CUSTOMER CARE
With the evolving marketplace and increased customer empowerment, businesses find themselves in a quickly changing customer experience environment. Harte Hanks has been in the business of producing engaging and effective customer interactions to drive business results for our clients for many years. Partner with Harte Hanks contact center experts to discover, create and act on the differentiators that drive successful customer support: data insights, innovative workforce planning and training, comprehensive channel support and creative use of technologies. Working with the Harte Hanks contact center team, you can meet the challenges of customer experience management—for smarter customer interactions.
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OUTBOUND DEMAND GENERATION
With a focus on high-quality contact data, a disciplined approach to campaign execution and a performance-driven management style, we provide a steady flow of qualified leads designed to help you find new customers and meet your sales goals. Through tactics like external data matching and outbound calling, we make sure you have enough prospect records-and that you can reach them. We also provide lead qualification, nurturing and inside sales support to help you close the deal.
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